Care you can trust.
Online shouldn't mean lower standards. Here's the standard we hold ourselves to as we onboard our first clinicians.
Four things we hold ourselves to.
Our clinician hiring standard
We're onboarding our first clinicians now. Psychologists and occupational therapists must be AHPRA-registered; speech pathologists must be Speech Pathology Australia certified.
Cited health information
Every condition page cites its sources and is marked pending clinician review until a qualified clinician has checked it.
See our library →Child-safe practices
We're committed to child safety, with clear standards for working with children and young people.
Our child-safety commitment →Your privacy, protected
Your information and session records are handled in line with Australian privacy law.
Read our privacy policy →Why you can trust what you read here.
Health information is only useful if it's accurate. Every condition page on Hey Sprout cites at least three peer-reviewed or authoritative sources, names its editor, shows the date it was last updated, and is marked pending clinician review until a qualified clinician has checked it.
We update pages as guidance changes. If something ever looks out of date or unclear, tell us — we treat that as a priority.
Therapy you can feel confident about.
Tell us what you need — we reply within 1 business day.